Main information
What it could mean
A commercial premises without power could come from a cut in its own switchboard, a fault in the incoming connection, or, if it also affects other premises in the building, a supplier cut.
Safety first
If you have perishable stock in chillers or fridges, consider a temporary move while the fault's resolved.
Next step
Given the direct impact on trading, this type of fault is usually treated as a priority.
Frequently asked questions
Can this be treated as urgent given the impact on the business?
Yes, a total cut in a commercial premises is usually treated as a priority fault.
How do I know if the cut's just my premises or the building?
Check whether other premises or homes in the same building are also affected.
What do I do with perishable stock while it's resolved?
If the cut looks likely to be long, consider a temporary move to minimise losses.
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